- In this role you will lead quality assurance and complaints functions to ensure great customer service and regulatory compliance.
- Identify risks and work with senior leaders to implement controls and reduce complaints, whilse also monitoring and improving procedures.
- 2–3 years' experience in financial services or regulated industries is desired, as well as a strong understanding of Quality Assurance, complaints handling, and regulatory rules.
Quality Assurance Manager – Customer Prev Next
Posted: Jun 2025
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