You will provide technical support to end users, manage service desk tickets, troubleshoot hybrid desktop and business applications, produce user guides, and act as a bridge between technical teams and staff to enhance IT service delivery and user experience.
Passion for technology and customer service, knowledge of Microsoft Windows and software applications, strong communication skills, a proactive mindset, and either first-level support experience or aspirations to develop in technical support.
A dynamic opportunity to develop technical and interpersonal skills, gain hands-on experience across IT systems, contribute to continuous service improvement, and work within a supportive, purpose-driven technology team.

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