- We are seeking an experienced Complaints and Quality Assurance Manager to lead our clients efforts in delivering and enhancing customer satisfaction, sales, service quality and compliance.
- As the clients business continues to grow and evolve, the position of Customer Experience and Quality Assurance Manager will play a pivotal role in driving responsible growth and customer satisfaction.
- This role will line manage the complaints, quality assurance function, social media platforms and the business performance in line with agreed KPI’s and regulatory compliance.
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Posted: Dec 2024
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