• A senior position responsible for owning and elevating the full client experience across global and local service teams. This role builds deep client understanding, drives high-quality service delivery, leads service review forums, resolves issues, oversees governance frameworks and champions a culture centred on exceptional client satisfaction.
• Strong experience in fund administration/private capital, solid organisational skills, strategic thinking, excellent communication and relationship-building abilities, and confidence managing complex client interactions. Ideally, experience in a client service or operational environment plus relevant financial services qualifications.
• The opportunity to work in an established, internationally connected financial centre while acting as the key driver of client success. You will build influence across teams, deepen their expertise in client strategy and service delivery and play a pivotal role in shaping long-term client relationships within a global network.