- The successful candidate will lead a high-impact customer experience function, shape strategy at a senior leadership level and make a real difference in how customers engage with the business.
- You will oversee customer service delivery, champion the customer voice in decision-making, drive continuous improvement and use data and technology to enhance the customer journey.
- Proven leadership in customer experience or service, strong stakeholder management skills, a data-driven mindset and the ability to develop and implement customer-centric strategies.
Head of Customer Next
Posted: Oct 2025
x