Customer Service- Operations Team Leader Prev Next

  • If you have good team leadership experience, this is a chance to take on a role with responsibility and exposure to internal and external stakeholders
  • This is an exciting role with a well known brand, you will lead your team in delivering successful customer satisfaction, You will focus on optimising capacity and managing operational escalations, disputes and risks, You’ll be working to really understand what the customers need and actively reviewing performance targets and helping the team to identify trends and address areas of improvement.
  • We’re looking for someone with good people management skills, with the ability to successfully engage and motivate teams to success, banking experience would also be highly advantageous.

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